We pride ourselves on having a very high level of customer care. If any customer has an enquiry or concern of any kind we aim to respond as quickly as possibly and do everything possible to ensure that our customers are satisfied with our service as well as our products. Please allow 1 working day for a response as we have busy family lives and will get back to you as soon as it is possible.
Privacy & Safety
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only. We do not sell any personal information.
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at email@example.com or send us mail to 13 Marshal Place, Perth, PH2 8AH, United Kingdom.
We also provide products for wholesalers including bike shops, bike brands and other exciting brands involved in the cycle industry and offer competitive wholesale pricing to allow you to sell our products at a price that allows you to make a profit.
We also offer custom options to allow you to sell products unique to you with your branding, whether it be clothing, mugs, bottle openers or caps, we have plenty items for you to choose from.
If you are interested in stocking our products please get in touch via the contact page on our site and we will get back to you asap.
- Credit / Debit Cards
- Offline Payments